Mastering the Art of Active Listening (MD101)

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Mediation

Mastering the Art of Active Listening (MD101)

Content

Course Introductions and Objectives
Section 1: Introduction to Active Listening
Module 1: Overview of Communication Skills
Module 2: Introduction to Active Listening
Section 2: Fundamentals of Active Listening
Module 1: Mastering Active Listening
Module 2: Developing Active Listening Skills
Module 3: Barriers to Effective Listening
Assignment: Identifying Your Personal Barriers
Section 3: Active Listening in Challenging Situations
Module 1: Listening During Conflict and Disagreements
Module 2: Responding to Strong Emotions
Module 3: Balancing Listening and Responding
Module 4: Managing Distractions and Staying Focused
Assignment unit: Role-Play Scenarios: Managing Difficult Conversations

Completion rules

All units must be completed
Leads to a certificate with a duration: Forever

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