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Conflict Resolution

Civility at Work: Building a Respectful Workplace (CRES101)


Content
  • Course Introduction and Objectives
  • Section 1: Introduction to Civility at Work
  • Module 1: Understanding Civility
  • Module 2: Understanding Civil Behavior
  • Module 3: Dealing with Difficult Personalities
  • Section 2: The Key to a Respectful and Thriving Workplace
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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